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  1. Front page
  2. /
  3. For customers

  • For customers
    You are here
    • Accessibility Statement
    • Acting on behalf of another person
      • Acting on behalf of a minor in Pihlajalinna's app and online services
      • Minor's appointment at a clinic
    • Booking and cancelling an appointment
    • Callback requests
    • Contact information
    • Cookie policies
    • Customer feedback
    • Data protection and information security
    • Electronic prescription
    • For insurance customers
      • Työmestarit
    • General booking terms
    • Information security report
    • Patient check-in
    • Payment methods
      • Part payment
    • Prescription renewal
    • Price lists
    • Privacy statements
      • Privacy policy for patient registry
    • Processing of your personal data
    • Requests for patient documents
Kaksi asiakasta istuu Pihlajalinnan käytävällä tuoleissa.

For customers

On top of quality care, we want our customers to have a pleasant experience at Pihlajalinna. Here you'll find information and instructions to make your visit more convenient.

Prices and payments

  • Price lists

  • Payment methods

Instructions for visiting Pihlajalinna

  • Booking and cancelling an appointment

  • Prescription renewal

  • Patient check-in

  • Callback requests

  • Acting on behalf of another person

  • Minor's appointment at a clinic

  • Acting on behalf of a minor in Pihlajalinna's app and online services

Digital services

  • MyPihlajalinna

Contact

  • Contact information

Feedback and customer experience

  • Customer feedback

  • Quality policy

Terms & conditions and rights

  • General booking terms

  • Requests for patient documents

  • Electronic prescription

  • Accessibility Statement

Data protection and data processing

  • Processing of your personal data

  • Privacy statements

  • Privacy policy for patient registry

  • Data protection and information security

  • Cookie policies

  • Information security report

Pihlajalinna logo
MyPihlajalinna
Book an appointment
Occupational healthcare portal
Open chat

Customer service chat is available every day from 7am to 8pm.

Our customer service is available 24/7

010 312 010

Call charge mcf/lcf* with queuing included.

Mielen Huoli Line

010 312 023

The centralised booking and guidance channel in mental health matters. Call charge mcf/lcf* with queuing included.

* Operator’s mobile call fee (mcf) applies to calls made from mobile phones and local network fee (lnf) to calls by landline.

Download Pihlajalinna Terveyssovellus app

Customers

  • How to cancel an appointment
  • Customer feedback
  • Price lists
  • Experts
  • Locations
  • General information

Occupational Health Care

  • Occupational health care booking
  • Services
  • Contact information

Public services

  • Contact us

Company

  • Contact information
  • Locations
  • Investors
  • Quality policy
  • Sustainability

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© Pihlajalinna

General booking terms
Personal data
Data protection and information security
Accessibility